Omnichannel Content Activation Lead

12 ott - Como
IT08 (FCRS = IT008) Novartis Farma

Novartis Farma S.p.A. seeks a Content Activation and Omnichannel Orchestration Manager to lead domain activities across Commercial Excellence, V&A;, and Communications teams.

You will ensure content is activation-ready and aligned with ICE standards across field and digital channels. You'll translate customer journeys into orchestration plans, drive platform use (SFMC, Oncore, iCVA) and monitor KPIs to improve engagement and compliance.

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