Senior Technical Writer
Pubblicato il 12-10-2026 - Kong in Mantova
Are you ready to unlock intelligence?
We are seeking a highly skilled and experienced Senior Technical Writer to join our growing team. This role will be responsible for creating and maintaining clear, concise, and accurate technical documentation for our products, ensuring our users and developers have the information and resources they need for success.
As a Senior Technical Writer at Kong Global Inc., you will be responsible for:
- Developing, writing, and editing high-quality technical documentation, including API docs, developer guides, reference documentation, and release notes, for a variety of audiences.
- Collaborating closely with product managers, engineers, and other docs writers to gather information, understand product functionality, and ensure documentation accuracy and completeness.
- Conducting thorough research to gather technical information, including interacting with subject matter experts, analyzing product specifications, and testing software.
- Testing to validate documentation content and ensure accuracy.
- Utilizing Command Line Interface (CLI)
tools to test and document software features.
- Managing and maintaining existing documentation, including regular updates, revisions, and deprecation of outdated content.
- Implementing and improving documentation processes and standards, including document management and version control using Git.
- Reviewing docs for technical accuracy and adherence to established guidelines.
- Contributing to project planning and project management efforts related to documentation deliverables, ensuring timely and effective execution.
- Actively participating in product management discussions to provide insights and ensure documentation alignment with product strategy.
- Owning documentation strategy for a specific product area — going beyond writing to understand how docs influence adoption, reduce support burden, and surface unmet use cases, then prioritizing content work accordingly.
- Partnering with produc