Technical Service Engineer
Pubblicato il 12-10-2026 - Solplanet in Italia
We strive to create the best possible experience for distributors, installers, and end users. That's why our solar inverters, energy storage systems, and EV chargers are designed to be easy to install, reliable, and user-friendly. Private equity-backed AISWEI is a provider of renewable energy solutions, including solar inverters, batteries, EV chargers, heat pumps, and energy management solutions. AISWEI has more than 17 years of expertise in R&D; and manufacturing, with a strong technology heritage from Germany and China. With 70 GW+ cumulative shipments as of Dec 2025, AISWEI is one of the major manufacturers of solar string inverters worldwide. AISWEI operates under its own brand in China and internationally under the SOLPLANET brand.
It also serves global brands as an ODM service provider. Our international team shares a common goal: making renewable energy accessible and supporting local communities worldwide. How you'll help us: Provide technical troubleshooting support to distributors, installers, EPCs, and customers via phone, email, and digital communication channels.
Deliver technical training sessions, webinars, and product presentations to distributors, installers, service partners, and internal colleagues.
Provide technical support during customer meetings and pre-sales activities when required. Build and maintain strong relationships with distributors, installers, EPCs, and service partners. Collaborate with the Sales team to support customer relationships and business development. Work closely with Product Management, R&D;, and headquarters to resolve technical issues and improve products and processes. Monitor relevant Italian technical regulations and grid-code requirements.
Support the qualification, onboarding, and management of authorized service partners. Document technical cases and customer interactions accurately in the CRM system.
Remote within Italy Employment type: Full-time Travel: Regular travel within Italy and occasional international tr