Warranty Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8d2o4v

We are Iveco Group, a Company committed to transforming our business and leading the change to a more sustainable future.
We constantly push towards new solutions and drive innovation in our products and services.
Our diversified business portfolio, strong presence across the full range of commercial vehicles, complete powertrain offering, and focus on advanced sustainable solutions make us a global leader in the transport and commercial vehicle industries, serving customers around the world.
ABOUT THE ROLE:
Join our Central Quality Team and play a key role in ensuring product quality and warranty control across our business
You will support the assessment and validation of warranty claims, focusing on component replacement requests.
Your goal will be to ensure that requests are technically justified and aligned with product quality standards and you will proactively help in the configuration of emerging field issue
Key responsibilities




Review and assess warranty requests submitted by dealers
Validate the technical consistency of component replacement requests
Identify potential non-quality-related causes (e.g. misuse, diagnostic errors, maintenance issues)
Collaborate with Engineering, After Sales, and Field Quality teams on complex cases
Support failure trend analysis and continuous product improvement
Ensure compliance with warranty policies and procedures
Your profile
Degree in Engineering (Mechanical, Automotive or similar) or technical background
Strong analytical mindset and attention to details
Basic knowledge of vehicle systems (powertrain, chassis, E/E)
Good communication and teamwork skills
Nice to have
Experience or internship in automotive or commercial vehicles
Knowledge of diagnostic tools or warranty processes
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8d2o4v