Technical Support Administrative

12 ott - Romano di Lombardia
MedDeviceJobs

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Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Masimo, one of Danaher’s ( ) 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Masimo is a global medical technology company that develops and produces a wide array of industry-leading monitoring technologies, including non-invasive measurements, sensors, patient monitors, and automation and connectivity solutions. Our mission is, Masimo innovations empower clinicians to transform patient care. When you join our team, you’ll be part of a culture that’s driven by passion, challenging the status quo,



and making an impact in the lives of others.

Learn about the Danaher Business System ( ) which makes everything possible.

The Technical Support Administrative is responsible for providing first- and second-level technical support to customers and end users, ensuring product and service issues are accurately documented, investigated, and resolved. The role also supports customer training, service-related activities, and collaboration with Sales and Product Marketing to help ensure a high level of customer satisfaction.

This position reports to the Technical Service Manager, part of the Technical Support Team in the Netherlands, and will be an on-site role in our office in Milan.

In this role, you will have the opportunity to:

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- Receive and respond to technical support requests by telephone and email, providing first- and second-level support and training to end users.
- Document complaints and product failure

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