Luxury Guest Experience Lead

10 ott - Lazio
Rosewood Hotel Group

Rosewood Rome seeks a Guest Relations Manager to orchestrate personalized guest journeys from pre-arrival to departure.
You will build genuine guest relationships, recognize VIPs, review profiles, coordinate across Front Office, Concierge, Housekeeping, F&B; and Spa, and ensure seamless, memorable experiences.
The ideal candidate speaks Italian and English fluently, has luxury hospitality experience, and embraces Relationship Hospitality.
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