Night Manager

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Guided by our culture, The Calling, we create an environment enlivened by our employee value propositions: Enrich and be Enriched, Bring Your True Self, Curate the Extraordinary, and Leave Your Legacy. As champions of Relationship Hospitality, we cultivate a culture that fosters our values of innovation, passion, collaboration, ownership and transparency. We strive to Make the Place - creating a future where people and place enrich one another.
Guided by our culture, The Calling, we create an environment enlivened by our employee value propositions: Enrich and be Enriched, Bring Your True Self, Curate the Extraordinary, and Leave Your Legacy. As champions of Relationship Hospitality, we cultivate a culture that fosters our values of innovation, passion, collaboration, ownership and transparency. We strive to Make the Place - creating a future where people and place enrich one another.
Rosewood Rome is currently casting for a Night Manager, to contribute to the smooth night operation of the front desk and bellman team, ensures effective team coordination,



and assists in managing guest service operations to deliver a seamless and luxury guest experience. He/she is the highest referent figure in the hotel during his working hours, working closely with GSM, Director of FOH and MD when needed.
Key Responsibilities:
Supervise and lead the Night Front Office team, ensuring efficient and professional overnight operations.
Participate in the training, coaching, and development of the Night Team.
Ensure seamless late arrivals and early departures while maintaining exceptional guest service standards.
Handle special guest requests, complex situations, and urgent matters occurring after the closure of Housekeeping and Room Service operations.
Coordinate closely with Concierge, Housekeeping, Food & Beverage, Spa, and Valet teams to ensure a seamless guest experience.
Monitor reservations, financial reports, and night audit procedures to ensure operational accuracy.
Oversee billi

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8d4wyf