Italian-speaking customer support agent - remote in greece

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8d61wq

Luogo di lavoro: Pisa

Job Details
Location: Greece - 100% Remote / Work From Anywhere in Greece

Working Schedule: 5 days per week, 8 hours/day with rotational shifts between 08:00-00:00

Languages: Italian C1/C2 + English B2+

Compensation: €1,045 gross/month x 14 salaries + Performance premio up to 15% subject to target achievement + Fully paid training from day one

Relocation Package: Flight ticket + 2 weeks of hotel accommodation + Airport pickup + Real estate agency fee covered

Your Responsibilities
You will:

Provide customer support in Italian via phone, email, and chat.

Handle customer inquiries and account-related requests.

Troubleshoot issues and provide effective solutions.

Assist customers with products, services, and platform features.

Document interactions accurately and follow quality standards.

Maintain a high level of customer satisfaction.





What We're Looking For

Fluent Italian - C1/C2 level

English B2+ for training and internal communication

Strong communication and interpersonal skills

Customer-focused and empathetic approach

Strong problem-solving and troubleshooting skills

Comfortable using CRM systems, digital tools, and multiple applications

Good attention to detail and accurate data entry

Ability to work independently in a remote environment

Flexible and comfortable working rotational shifts

Ability to work effectively in a fast-paced, international, multicultural team

No fees are charged at any stage of the recruitment process.

#J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8d61wq