Senior Client Advisor
Pubblicato il 10-10-2026 - IT05 Richemont Italia in Milano
Founded in Florence in ****, Panerai forged its reputation by developing precision instruments and professional watches for the Royal Italian Navy, renowned for their reliability and functional design.
Rooted in performance, purpose, and precision, the Maison embraces its heritage while pushing the boundaries of innovation, combining Italian design with Swiss expertise.
Today, Panerai continues to create tool watches that serve as trusted companions for every adventure, even in the most demanding environments.YOUR MISSION As a dedicated member of the Milan team, the Senior Client Advisor is the key role in achieving the boutique's objectives and targets with a high level of autonomy.
As the service to the Customers is at the heart of this role, ensuring a high level of listening abilities, Maison and product knowledge is vital to achieve an unforgettable brand experience for the clients and increase the sales.HOW WILL YOU MAKE AN IMPACT?
You will actively uphold operational excellence in mastering the Panerai Selling CeremonyYou will demonstrate a strong sales mindset and identify business growth opportunitiesYou will ensure a tailor-made Client and prospects follow-up and maintain high quality service to your client portfolio leveraging the available CRM & Clienteling tools thoroughly and reporting accuratelyYou will support after-sales clients with helpful solutions in accordance with Maison proceduresYou will become a brand ambassador and build a network of high potential clientsHOW WILL YOU EXPERIENCE SUCCESS WITH US?
With your empathy and natural curiosity, you will offer an unforgettable client experience and build a loyal client relationshipWith your strong experience in sales and passion for watches, you will be able to reach the sales target and contribute to the team objectivesWith your innovative ideas and never-ending creativity, you will contribute to pushing the boundaries and developing memorable events and client activationWith your digital skills, you will be a key player in implementing Omnichannel strategy and leveraging digital tools in dedicated marketUsing your excellent structural and organisational skills, you will manage the boutique's operations following the procedures and policies.Fluency in Italian and English is a mustINTERVIEW PROCESS1st Stage – After your application has been selected, our recruitment team will reach out to you to conduct an introductory call2nd Stage – Interview with the Boutique Manager3rd Stage – Interview with the HR Manager and Brand ManagerWHAT WE OFFERCCNL Commercio Salary Range 39K - 42K€Annual premio planCommission scheme 8 EUR Meal Vouchers per working dayWelfareIn our Group, you can start anywhere and go everywhere.
Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons.
We encourage our people to be curious, drive their own career, and dream big.
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