Land Freight Specialist
Pubblicato il 10-10-2026 - Deutsche Post DHL in Surbo
Overview
In this role you will coordinate domestic and international road freight, planning with approved carriers to move shipments from origin to destination. You will monitor status, address issues, and ensure timely booking, dispatch, and delivery while maintaining accurate records. As the primary contact for customers, you provide updates, handle inquiries, and ensure compliance with regulations and company policies. You will collaborate with transport providers, verify documents, and support cost control and billing to sustain profitability. This role shapes the efficiency and reliability of land freight operations across our logistics network.
Responsabilità
Coordinate domestic and international road freight shipments from origin to destination
Plan and arrange transportation with approved carriers and vendors
Monitor shipment status and proactively address operational issues or delays
Ensure timely booking, dispatch, and delivery of customer shipments
Maintain accurate shipment records and operational documentation
Act as the primary point of contact for customers regarding land freight shipments
Provide shipment updates and transportation status reports
Respond promptly to customer inquiries, concerns, and service requests
Coordinate with transport providers and subcontractors to secure capacity
Monitor carrier performance, service levels, and compliance requirements
Prepare and verify transport documents, delivery orders, customs-related documents, and shipment records
Ensure compliance with local regulations, customs requirements, and company policies
Maintain accurate data within operational systems and transport management platforms
Ensure adherence to safety, security, and quality standards
Verify transportation costs and supplier invoices
Support quotation preparation and pricing activities when required
Monitor shipment profitability and identify cost-saving opportunities
Ensure timely billing and revenue recognition procedures are completed
Requisiti fondamentali
customer service orientation
clear communication
problem solving
transport management platforms
documentation management
compliance tracking