Account Manager
Pubblicato il 10-10-2026 - MainStreaming in Milano
At MainStreaming, we are on a mission to enable broadcasters, media and gaming companies transition to streaming video and offer their audience the best Quality of Experience. With our innovative solution we deliver live and on-demand video, integrating all operative phases for ingest, encoding, management and distribution.
The Role
We're looking for an experienced Account Manager to manage assigned accounts and establish new business in designated territories. You will be responsible for building and maintaining strong customer relationships, driving contract renewals, identifying upsell and cross-sell opportunities, and generating new business opportunities.
This role reports directly to the SVP of Revenue and requires presence in our Milan office.
Key Responsibilities
Account Management
Manage and nurture relationships with assigned accounts
Conduct regular customer meetings and reviews to understand business needs and satisfaction
Lead contract renewals and negotiations
Identify and execute upsell and cross-sell opportunities within existing accounts
Ensure customer success and drive retention
Maintain accurate records in CRM systems (Salesforce, HubSpot)
New Business Development
Identify and qualify new business opportunities within assigned territories
Proactively reach out to prospects via email, calls, and social platforms
Build and nurture pipeline of qualified prospects
Close new business deals in assigned territories
What We're Looking For
Experience
3+ years in account management, sales, or business development, preferably in technology/SaaS
Experience managing mid-market accounts or a portfolio of customers
Familiarity with video streaming, CDN, or media technologies is a plus
Skills
Excellent communication skills, both verbal and written
Fluent in English and Italian (required)
Strong business development and lead generation skills
Strong negotiation and contract management abilities
CRM proficiency (Salesforce, HubSpot, or similar)
Strong organizational and time management skills
Proven ability to manage customer relationships and drive renewals
Personal Attributes
Goal-oriented, self-motivated, and collaborative
Strong relationship-building and problem-solving skills
Comfortable in a fast-paced, technology-driven environment
Detail-oriented with excellent follow-through on commitments
Professional demeanor with strong organizational discipline
Reports To
SVP of Revenue
What we offer
Salary range: *************€
Flexible working hours.
Access to E-Learning platform.
Vantaggi Package
In MainStreaming you will be part of a dynamic, flexible, young, tight-knit and international environment and will have the chance to work in a company that values innovation, out of the box thinking, its employees and is committed to making the world a better place.
La ricerca è rivolta a candidati di ambo i sessi. I candidati interessati possono inviare un curriculum vitae con l'autorizzazione al trattamento dei dati personali ai sensi del D.Lgs ****** e "Codice in materia di protezione dei dati personali" e dell'art. 13 GDPR ****** – "Regolamento europeo sulla protezione dei dati personali".
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