Virtual Travel Assistance Agent

12 ott - Firenze
Kim Luxe Travel

Florence, Metropolitan City of Florence, Italy

È essenziale assicurarsi di soddisfare i requisiti per questo ruolo; la preghiamo di leggere attentamente quanto segue.
About the job Virtual Travel Assistance Agent

We are seeking a Virtual Travel Assistance Agent to help support clients throughout their travel journey. In this remote role, you will provide guidance, assist with travel-related questions, and help ensure that travelers feel prepared and supported before and during their trips.

Key Responsibilities

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- Respond to traveler inquiries through email, phone, and messaging platforms

- Assist with reviewing travel plans and helping confirm important trip details

- Provide helpful information regarding destinations, travel guidelines, and company procedures





- Check in with clients prior to departure to ensure they have everything needed for their tripAddress concerns in a professional and timely manner and refer complex issues when appropriate

Ideal Candidate

-

- Friendly and professional communication style

- Customer service experience is helpful but not required

- Organized with strong attention to detail

- Comfortable working with digital xysqume tools and online platforms

- Interest in travel and assisting others with their plans

- Remote work environment with flexible scheduling

- Training and resources to support success in the role

- Opportunities to grow within the travel industry

- Access to travel-related benefits and industry discounts

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