Order Entry Clerk - Maternity Replacement
Pubblicato il 12-10-2026 - Abbott in Lazio
Questa posizione è in Abbott
Il processo di selezione sarà interamente gestito Abbott.
Job description You will be the first point of contact for our customers, supporting them via phone and email. Your goal is to deliver timely and effective solutions while ensuring a positive customer experience in line with our service standards.
What you will do
- Handle inbound and outbound customer interactions, primarily related to routine inquiries, with the flexibility to adapt beyond standard scripts and procedures when needed
- Respond to customer requests, orders, service needs, and complaints, resolving issues directly or escalating to sales, technical, or service teams as appropriate
- Build and maintain a solid understanding of the company’s products and services
- Identify customer needs and clearly communicate relevant information to internal service and technical departments
- Accurately record customer interactions using internal systems and data entry tools
What you bring
- Technical Diploma or equivalent qualification (approximately 12 years of education)
- At least 2 years of experience in a customer service or contact center environment
- Confidence in handling customer interactions by phone and email
- Ability to navigate computerized systems and learn new applications quickly
- Strong communication skills, problem-solving mindset, and customer-focused attitude
Why join us
- Be part of a collaborative and supportive team
- Develop your skills in customer service and communication
- Work in an environment that values quality, reliability, and continuous improvement
The base pay for this position is N/A In specific locations, the pay range may vary from the range posted. Job family Customer Service Divisione ANI International Nutrition Sede di lavoro Italy > Rome : Via Giorgio Ribotta 9 Sedi di lavoro ulteriori Turnazioni Standard Viaggiare No Controllo medico Not Applicable Attività lavorative significative Not Applicable
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