Front Office Agent (d/f/m)

12 ott - Verona
Leonardo Hotels

Front Office

Beginners, Professionals

Leonardo Verona

About us

Leonardo Hotels is well positioned for the future as a long-term secure employer and is looking for personalities!
We live our motto BE YOURSELF . Conformity, strict regulations and rigid rules have long been history with us. What counts for us is your personality. Nobody has to hide or change for us - just be who you are.
In our colourful and somewhat crazy team - the Leonardo Family - your motivation, your opinion and your ideas are in demand.

What we offer

- Support in reconciling work and family life
- Europe-wide employee app "LEAPP"
- Discounts on accommodation and in the restaurants of the Fattal Hotel Group
- Training and development programmes at our Leonardo Academy
- Team events

Your Main Duties

- You make sure the guests feel at home, by providing the best personal service




- Handling the check-in and check-out operations
- Handling administrative tasks
- Providing guests with information they may need about the hotel and town of Verona
- Answering phone calls

Your Profile

- BE YOURSELF - Be authentic and yourself
- Bachelor’s degree in Hotel Management or Tourism studies
- Hospitality is in your veins
- At least 1-year experience as Front Office Agent or Receptionist
- Sense of responsibility, ability to work in team, resistant to stress
- Flexibility in working early, late and night shifts
- Very good speaking and writing skills in English and Italian, other languages are a plus

Contact

Valeria Rotondo

HR Specialist

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