School Office Administrator (Front and Back Office)
Pubblicato il 12-10-2026 - Acorn International School in Roma
School Office Administrator (Front and Back Office)
About Acorn International School
Founded in 1999, Acorn International School offers a dual-curriculum English/Italian education to students aged 3 to 18 on its campus in the Veio Park, in northern Rome. Recognised by the Italian Ministry of Education and Merit and authorised as an IB World School, Acorn combines the UK and Italian curricula, leading students to either the Italian Maturità or the IB Diploma. We believe every child has the right to the best education possible, and we aim to develop both intellect and character. Respect for each other and for the world we live in is at the heart of our community, where cultural diversity is taught and celebrated every day.
The role
Acorn International School (AIS) is hiring a full-time School Office Administrator for its front and back office. You will join the team that welcomes families, students, staff and visitors, and you will help keep the school's daily administration accurate and up to date.
- School: Acorn International School, part of Ingenium Education Group
- Hours: 38 hours per week, Monday to Friday, with some flexibility for school events
- Contract: Tempo pieno, 12-month fixed-term contract, CCNL ANINSEI, with the possibility of renewal
- Level: 3 (Level 4 for candidates with at least 5 years of experience in a school office or similar administrative role)
- Minimum base salary: €18,450 gross per year at Level 3, €19,387 at Level 4 (13 monthly payments)
- Benefits: supplementary health insurance, free lunch at the school canteen, free fruit and water, free parking, fringe benefits
- Start date:
As soon as possible
Front office
You are the school's first point of contact, in person, by phone and by email.
- Welcome families, students, staff and visitors at reception, and manage visitor sign-in.
- Answer the school's phone and email, and pass each query to the right person.
- Keep families and staff informed with notices, reminders and day-to-day messages.
- Run dismissal: check pick-up authorisations and manage late arrivals and early collections.
- Help coordinate the school bus service with families, drivers and staff.
- Record daily attendance and follow up unexplained absences with families.
- Supervise students when needed, for example at arrival, at dismissal or while they wait at the office.
Back office
Behind the desk, you keep student records, documents and supplies in order.
- Enter and update student details in the school's records, accurately and on time.
- Collect, check and file the documents that families and staff must provide.
- Prepare enrolment and re-enrolment paperwork, and issue certificates on request.
- Manage uniform orders, stock and distribution.
- Distribute stationery and keep office and classroom supplies in stock.
- Support trips,
activities and school events with consent forms, bookings and lists.
- Keep files and archives in order, and handle personal data confidentially, in line with GDPR.
Who we are looking for
Someone who is at ease with every part of a school community.
- Fluent in English and Italian, spoken and written.
- Confident with parents: clear, calm and courteous, also in difficult conversations.
- Caring with students: patient, attentive and alert to their safety.
- Professional with teachers: reliable, discreet and easy to work with.
- Organised and precise, able to juggle a busy front desk with detailed paperwork.
- Comfortable with Microsoft Office or Google Workspace; experience with a school management system is a plus.
- Previous experience in a school office or similar administrative role is preferred.
Pay transparency
At AIS we are committed to equal pay for work of equal value. The salary for this role is set by the CCNL ANINSEI national contract and is based on objective, gender-neutral criteria, which are the same for every candidate. We will not ask about your current or previous salary at any stage of the selection process.
AIS is committed to safeguarding and promoting the welfare of children. The successful candidate will be required to provide a criminal record certificate (certificato del casellario giudiziale) in accordance with D.Lgs. 39/2014. This position is open to candidates of all genders (D.Lgs. 198/2006). Personal data will be processed in accordance with EU Regulation 2016/679 (GDPR).
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