12 ott - Meolo
Ruby Labs
About Us
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
About The Role
Ruby Labs is hiring an experienced Senior Data Analyst to join our fast-paced, high-ownership environment. You will drive analytics across subscription products and web funnels, partnering with Product, Marketing (UAM), and Data teams to improve conversion, retention, and LTV- while ensuring trusted tracking, strong data models, and decision-ready reporting.
This role is hands-on and cross-functional: you will own analysis from problem framing to recommendation, and you’ll mentor analysts while collaborating closely with Data Engineering/BI to keep data foundations reliable.
Responsibilities
• Partner with Product, Marketing, and Data Teams to define KPIs, success metrics,
and decision criteria.
• Create new dashboards, maintain and improve existing reporting (e.g., Product Reports, Marketing Performance Reports), ensuring clarity and trust.
• Deliver full-funnel analysis, identify bottlenecks, and propose improvements or A/B test ideas.
• Analyze payment and subscription performance across checkout, trial-to-paid conversion, renewals, failed payments, refunds, and chargebacks; identify revenue leakage and recommend improvements.
• Partner with Product, Engineering, and Finance to investigate payment issues and ensure payment metrics and revenue reporting are accurate and consistent.
• Lead user behavior analysis (journeys, drop-offs, activation/aha moments) using event data.
• Monitor key metrics and anomalies; escalate issues and communicate updates to stakeholders with defined SLAs
• Own and maintain event taxonomy and tracking structure (events, prop
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