Information Technology Support Technician

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8dl5ao

We are Systal: a global managed network, cloud and security transformation specialist.

We provide complex and strategic technology services for enterprise businesses, managing 200,000+ assets across 93 countries. These services help our customers achieve strategic technology transformation and maximise the business value, security and innovative potential of their IT infrastructure

We are recruiting an IT Support Technician (Junior) to provide day-to-day IT support across customer environments. The successful candidate will assist with desktop support, hardware installations, cabling activities, basic network support, and onsite interventions, ensuring a high level of customer service and operational effectiveness.

What will you be doing?

This is an excellent opportunity for someone looking to develop a career in IT infrastructure, networking, and end-user support within enterprise and industrial environments.
• Provide first and second-level IT support to end users.
• Install, configure, and troubleshoot: Windows PCs and laptops, Printers and peripheral devices, Mobile devices,



Standard business applications
• Support hardware deployment, replacement, and asset management activities.
• Perform structured cabling activities, including network patching and rack connections.
• Assist with installation and maintenance of network equipment.
• Support workstation rollouts, office moves, and IT infrastructure upgrades.
• Participate in staging, deployment, and migration activities.
• Escalate complex issues to senior engineers when required.
• Maintain technical documentation and update support tickets.
• Provide onsite support at customer locations and company sites.

Who are we looking for?

• Basic knowledge of: Windows Operating Systems, Microsoft 365, Active Directory, PC and laptop hardware troubleshooting
• Basic networking knowledge, including Switching, Routing, TCP/IP fundamentals, VLAN concepts, Wireless Access Points
• Experience with IT hardware installat

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8dl5ao