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Cross Border Talents is seeking a Customer Support Representative (Italian-speaking) for a fully remote role based in mainland Portugal. You will serve as the primary contact for Italian-speaking customers, handling POS-related inquiries via phone, email, and chat, while ensuring accurate CRM documentation and collaboration with the tech team for escalations.
The role requires excellent Italian language skills, strong communication, and the ability to thrive in a fast-paced, remote environment.
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