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Italian Speaking Customer Service Agent For Miele
About Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations across Europe. We take pride in facilitating life-changing career moves, ensuring our candidates find the perfect fit within our extensive portfolio of industry-leading partners.
Job Overview We are currently looking for a motivated professional to join our team as an Italian Speaking Customer Service Agent For Miele position in Greece. This is an exceptional opportunity to represent a prestigious brand in the consumer electronics industry while enjoying the vibrant lifestyle of Athens among our community of those seeking rewarding Italian-speaking jobs.
Key Responsibilities Provide world-class support to Miele customers regarding high-end consumer electronics and home appliances
Assist clients with technical inquiries, troubleshooting, and guidance on the premium Miele product range
Manage communication via telephone, email, and chat, maintaining the brand's high standards of quality
Process service requests and warranty inquiries accurately within the consumer electronics support portal
Build strong customer relationships by providing personalized solutions and product recommendations
Stay updated on the latest Miele technological advancements and product innovations to ensure expert-level assistance
Collaborate with internal departments to ensure seamless delivery of support services
Requirements Native or fluent Italian (spoken and written) is essential for this role
Professional proficiency in English to communicate within our international office environment
Valid EU passport or residency permit in Greece
Previous experience in customer service, ideally within the consumer electronics or luxury goods sector A passion for high-tech appliances and a commitment to delivering premium customer experiences
Strong problem-solving skills and the ability to work in a fast-paced environment
Benefits What We Offer
Competitive Monthly Salary package plus 2 Extra Salaries Per Year (13th and 14th salary)
Monthly Performance Premio linked to service quality
Fully Paid Relocation Package including flight to Athens, taxi transfer, and initial hotel accommodation
Comprehensive, fully paid training program provided upon arrival
Private health insurance and other corporate benefits A long-term career path within one of the best Italian-speaking jobs in the consumer electronics market
Modern, high-tech working environment in the heart of Greece
Life in Greece Embarking on one of our professional jobs in Greece means more than just a career upgrade; it is an invitation to experience the Mediterranean lifestyle. Greece is renowned for its incredible year-round sunshine, rich cultural heritage, and legendary hospitality that makes every newcomer feel right at home.
Beyond the professional benefits, relocating to Greece offers an unparalleled quality of life. From the exquisite local cuisine to the stunning island landscapes reachable during your time off, living in Greece provides a perfect balance. Join our expanding international team and see why so many professionals are choosing to advance their careers with the Italian Speaking Customer Service Agent For Miele position in Greece.
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