Customer Service Representative

13 ott - Milano
Dkv Mobility

What you can expect
Joining our Customer Service Credit & Risk Team, you will play a key role in supporting customer account management. Specifically, you will be responsible for:
Managing all correspondence with our customers by telephone and e-mail with high quality assistance levelProcessing requests and complaints from customers (for example manage card blocking, pin generation, shipment tracking, limit exceeding)Maintaining the quality of customer information

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