13 ott - Milano
Wave Group
Job Title: Forward Deployed Engineer (FDE) Salary: ideally up to €90k (flex for strong candidates) up to 35% premio (~20% standard, rest based on performance) very generous early-stage equity Location: Milan (ideally 1-2 office days/week but flexible) Company : autonomous AI agents for enterprise clients About the company This rapidly scaling start-up is building an AI-native platform that lets enterprise clients run high-volume operations through autonomous, conversational agents — voice, chat and messaging, deployed across dozens of countries in over 60 languages, for some of the largest employers in the world.
The company's core technical challenge is multi-agent orchestration that stays rock-solid at scale — reliable, secure and observable whether it's deployed for a healthcare provider in the US or a retailer in Latin America. Founded by an experienced team with two prior successful exits, backed by a top-tier European VC, and already trusted by household-name enterprise customers.
About the role
You'll be the technical bridge between the company and enterprise customers in your market — understanding their workflows,
configuring and extending the AI systems to fit, and staying accountable for real production outcomes, not just a go-live. This is a heavily hands-on role: most of your time is spent building and deploying (~70%), with the client-facing side being ~30%. You'll turn what you learn in the field into reusable modules and playbooks that speed up every deployment after yours.
Must have requirements: Professional fluency in English and Italian Direct customer-facing experience (FDE, field engineering, consulting or solutions roles) Strong foundation in Python, Fast API Experience with LLMs & Agentic AI in production Comfortable moving between high-level problem definition and hands‐on debugging Startup pace and mentality - high energy, ownership, proactiveness, hunger to innovate and succeed, comfortable operating with ambiguity Experience with AI Voice Agents / Conversational AI Additional fluency in Spanish, German, French or Portuguese FDE/Solution engineering experience specifically on agentic AI / LLM-based products, not just traditional Saa S
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