Sales Operations Team Lead
Pubblicato il 13-10-2026 - Mahle in Emilia-Romagna
Your Contribution
As Team Lead Sales Operations, you will lead the local team in Parma and play a key role in the global SAP/MORE rollout. This is a great opportunity to shape new digital sales processes, drive operational improvements and support a business serving around 450 distributors across EMEA and selected global markets.
- Lead, manage and develop the local Sales Operations team, ensuring effective day‑to‑day operations, coaching team members and supporting them through ongoing changes.
- Ensure efficient execution and continuous improvement of sales processes, from customer order processing through order handover.
- Drive the implementation and optimization of digital sales operations, including SAP/MORE and relevant sales tools, reducing manual activities and improving efficiency.
- Support sales planning and performance through reliable reporting, forecasting, analyses and accurate sales data.
- Ensure effective use of sales systems and tools, with a strong focus on data quality, pricing processes and consistent application of global standards.
- Act as an escalation point for operational, process and system‑related topics and ensure effective cooperation with relevant internal stakeholders.
Your Experience & Qualifications
- Degree in Business Administration, Sales, Economics or a related field, or comparable professional experience.
- Several years of experience in Sales Operations, Customer Service, Order Management or a comparable commercial function, preferably in an international environment.
- Proven experience in leading, coaching and developing a team.
- Good understanding of sales processes, including order management, pricing, forecasting and reporting.
- Experience in project and change management, ideally related to system implementation, transformation or digitalization projects.
- Experience with ERP and sales‑related systems; knowledge of SAP and CRM solutions is a strong advantage.
- Strong analytical and problem‑solving skills, combin