Customer Account Manager [Remote]

13 ott - Milano
Glovo

Overview As Partnerships Manager for restaurant partners, you will build and grow trusted relationships to drive partner success and Glovo's revenue. You'll use data-driven insights and cross-functional collaboration to optimize partnerships and maximize impact. You'll own onboarding, marketing activations, and menu optimization to accelerate growth and profitability for partners and Glovo.

This role blends strategic guidance with hands-on execution in a fast-paced, diverse environment. You'll work closely with cross-functional teams to deliver tailored solutions and measurable outcomes.

Retribuzione / Benefits ~30% quarterly performance premio ~ private health insurance ~ Wellhub gym and wellness membership ~ monthly Glovo credit ~ work from home two days a week; possibility to work remotely up to three weeks a year ~ enhanced parental leave Responsabilità Build and maintain long-term relationships with restaurant partners through proactive communication Understand partners' goals and challenges to provide strategic guidance Analyze data to drive operational excellence, growth,



and profitability Drive revenue growth via promotions, marketing activations, and menu optimization Own partner onboarding in the app from store setup to initial days, focusing on operations, marketing, and sales Collaborate with Marketing, Operations, Finance and Customer Service to deliver customized partner solutions Requisiti fondamentali ~2-3 years in high-performance account/sales management or business consulting ~ Experience in FMCG, food-hospitality, or on-demand delivery preferred ~ Bachelor in Business Administration or related fields is a plus ~ Problem-solving mindset with data-driven, analytical approach ~ Strong organizational skills and time management; proactive with strategic and hands-on execution ~ Good knowledge of Google Suite; Salesforce experience a plus ~ Native Italian; proficient in English ~ problem solver ~ data-driven ~ highly organized ~ Google Suite ~ Salesforce (plus) ~ data analysis

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