Front Office Manager
Pubblicato il 13-10-2026 - Auberge Collection in Firenze
Collegio alla Querce, Auberge Collection is a hilltop Italian retreat – once a cherished educational institution – and the only hotel in the city of Florence that provides sweeping vistas of both Florence’s historic town center and the rolling hills of Tuscany. Offering unmatched views of the iconic Duomo, the hotel’s gracious, 16th-century buildings are set in breathtaking terraced gardens. Perfectly placed in the city to offer the best of two worlds, the hotel offers 49 Guest Rooms, 28 Suites, and 6 Grand Suites. Multiple dining venues and event spaces include La Gamella, a fine-dining Italian restaurant with The Chef’s Table at its heart, mischievous Bar Bertelli, housed in the former principal’s office, poolside Cafe Focolare, and the original chapel, Sala Dorati and theatre, Il Teatro. Aelia Spa, the first-ever spa in partnership with Furtuna Skin, is a nature-ensconced haven dedicated to holistic wellbeing. The resort will also host a range of connection-driven experiences revealing Florence’s multifaceted Renaissance spirit.
Connect with Collegio alla Querce,
Auberge Collection on Instagram and Facebook @CollegioAuberge and #AlwaysAuberge
Job Description
This is a key leadership role, responsible for creating an exceptional experience for our guests and supporting our team in delivering the highest standards of service.
The Front Office Manager will lead, support and develop the Front Office team throughout the entire guest journey, from pre-arrival to check-out and follow-up. The role will ensure smooth daily operations, high guest satisfaction and consistent service standards, while supporting the team’s development and the hotel’s financial performance.
- Lead and oversee the daily operations of the Front Office, ensuring a smooth and efficient guest journey.
- Maintain a strong presence on the floor, leading by example and remaining actively engaged with both guests and team members.
- Work closely with the Rooms Division Manager and other department