Boutique Director

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8dry9f

For a prestigious international luxury brand, we are looking for an experienced and dynamic Boutique Director to lead one of its key boutiques in the heart of Milan’s Quadrilatero della Moda.

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The role will have full responsibility for the boutique’s commercial performance, team leadership, client experience and operational excellence, acting as a strong Brand Ambassador and ensuring the highest standards of luxury retail.
KEY RESPONSIBILITIES
- Lead, motivate and develop the boutique team, fostering a high-performance and client-centric culture.
- Drive sales performance and ensure the achievement of commercial targets and KPIs.
- Develop and implement a strong clienteling strategy, with a particular focus on VICs, HNWIs and international clientele.
- Build and maintain long-term relationships with key clients, supporting the team in growing and retaining their client portfolios.




- Ensure an exceptional and consistent client experience in line with the brand’s positioning and service standards.
- Monitor and analyse key retail KPIs and identify opportunities for business growth.
- Coach the team on sales techniques, product knowledge, clienteling and luxury service.
- Ensure the highest standards of boutique presentation, visual merchandising and operational excellence.
- Collaborate closely with Retail, HR, Merchandising, Marketing and HQ functions.
- Represent the brand during VIP events, client appointments and key local initiatives.

REQUIREMENTS
- 7+ years of experience in luxury retail, with significant experience in a Boutique/Store Manager or Director role.
- Proven track record managing a high-end boutique, flagship or strategically relevant store.
- Strong commercial acumen and solid understanding of luxury retail KPIs.
- Established experience with international and high-net-worth clientele and s

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8dry9f