Field Service Technician
Pubblicato il 13-10-2026 - Barry Wehmiller Companies in Italia
## Field Service TechnicianApply: Lucca, Italy: Tempo pieno: Posted 4 Days Ago: R022922**Informazioni sulla Divisione:**Barry-Wehmiller fornisce a livello globale progettazione, consulenza e produzione tecnologicamente avanzate nei settori del packaging, del cartone ondulato e della trasformazione della carta. Combinando a un'idea di leadership che pone al centro le persone, strategie operative mirate e una crescita basata su obiettivi, Barry-Wehmiller è diventata un’azienda da $ 3 miliardi con quasi 12.000 dipendenti uniti da uno scopo comune: usare la forza del business per costruire un mondo migliore.**Descrizione del lavoro:**The Field Service Technician position will perform electro-mechanical work in a computer-based environment, assisting and troubleshooting with engineers, while working as a team, to test, install, start-up and demonstrate BW Converting equipment, along with training customers on the operation and maintenance of this equipment. Field service technicians plan and perform a wide range of duties to install, demonstrate and instruct customer’s employees in the operation of company produced machinery at the customer’s plant.**ESSENTIAL FUNCTIONS:*** Work from assembly drawings, wiring diagrams, machine manuals, technical procedures and specifications to assist with or install new machines and upgrade as required; responsible for installations of various sections and complete machines and adjustments as necessary to ensure proper operation.* Set up and operate machinery to produce customer’s product; instruct operators in set-up and operating procedures; provide technical and practical answers to customer’s questions or problems.* Perform routine and/or emergency breakdown mechanical/electrical service on company equipment; determine root cause of trouble; prepare report of findings and solutions to problem.* Assist installation coordinator with pre/post installation meetings and audits at customer facility and assessing manpower needs.* Report quality issues and take corrective action to prevent reoccurrence.* Act as liaison between customer and company; maintain positive relationships with customers.* Prepare and submit reports as required.* Provide leadership, coaching and mentoring to less experienced personnel.* Work in a team of field service team members, contractors and/or customer personnel through the project stages.* Create and sustain a safety environment that promotes a safety mindset, embraces training and adherence to safety policies and procedures, and encourages awareness and correction of safety hazards.* Ensure that work areas and equipment are maintained in clean and orderly condition and all safety regulations are observed; report and correct any unsafe work practices or conditions immediately.* Perform other duties as assigned.**EDUCATION & EXPERIENCE:*** An Associate degree in Electro-Mechanical Technology or a related field is required.* B.S. degree in Mechanical or Electrical Engineering or Electrical Technology is preferred.**KNOWLEDGE, SKILLS, ABILITIES:*** A strong mechanical and/or electrical skill set is required to complete a variety of work in this position.* Knowledge of basic web handling and industrial experience, with focus in the Paper Products, Packaging, Nonwovens or Flexographic presses is a plus.* Knowledge of Giddings & Lewis, Rockwell, and Siemens PLC is highly recommended, along with a background in machine process control. PCMC uses Indramat and Rockwell servo control systems, along with advance networking communications,
including Ethernet and SEROCS protocols.* Ability to travel at least 50% of the time.**COMPETENCES*** **Customer Focus –** Building strong customer relationships and delivering customer-centric solutions.* **Instills Trust –** Gaining the confidence and trust of others through honesty, integrity, and authenticity.* **Drives Results -** Consistently achieving results, even under tough circumstances.* **Communicates Effectively -** Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.* **Optimizes Work Processes -** Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.* **Action Oriented** – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.* **Collaborates** – Building partnerships and collaborating with others to meet shared objectives.* **Decision Quality** – Making good and timely decisions that keep the organization moving forward.* **Manages Ambiguity** – Operating effectively, even when things are not certain, or the way forward is not clear. #LI-MM1*Alla Barry- Wehmiller selezioniamo persone con esperienze e talenti che vanno al di là delle pure competenze tecniche. Se la tua carriera lavorativa non è perfettamente in linea con la posizione, ti invitiamo comunque ad inviare la tua candidatura. Siamo consapevoli che esperienze diverse spesso portino innovazione, eccellenza e un apporto significativo all’azienda, per cui incoraggiamo i candidati con differenti background a mandare il proprio cv. Fateci sapere se avete necessità di supporto per l’alloggio durante le varie fasi di colloquio.*
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