Care Supervisor
Pubblicato il 13-10-2026 - Altro in Italia
Role Impact Manifesto As a Care Coordinator, you serve as the link between science, service, and each member's journey. You turn complexity into clarity, data into decisions, and appointments into a meaningful process of change. You are the consistent voice, the driving force behind action, and the protector of each member's personalized pathway. You bring together the expertise of physicians, nutritionists, coaches, and other medical professionals into a unified care plan. You bring calm to chaos, momentum to doubt, and elevate wellness into a premium experience. What You'll Do As a Care Coordinator, you will oversee and manage the entire member journey from onboarding through diagnostics, plan development, care implementation, and renewal planning. You will serve as the primary point of contact for your assigned members, fostering trust through effective communication, scheduling, proactive outreach, and ongoing support. You will collaborate with multiple teams to ensure care plans are executed and followed up on.
From verifying diagnostic readiness to coordinating plan meetings and preparing mid-year reviews, you will ensure that every member's experience reflects the Fountain Life standard of accuracy and excellence.
Key Responsibilities Serve as the central point of contact for assigned members, guiding them through their year-long personalized care journey
Prepare members for diagnostics day: confirming intake forms, reviewing medical records, coordinating with internal teams, and scheduling appointments.
Attend Diagnostics Day and ensure a seamless, supportive member experience by coordinating transitions, checking timelines, and offering reassurance.
Maintain alignment across the care team by communicating updates, summarizing outcomes, and ensuring each member has shared visibility of their plan.
Schedule and prepare for post-diagnostic strategy meetings, mid-year recalibrations, and year-end reviews
Communicate with members regularly to check on progress,