K-Way - Customer Service Manager - Italy Wholesale

11 ott - Torino
Basicnet

We arelooking for a
Customer Service Manager – Italy Wholesale
to lead ourCustomer Service team and ensure an efficient, proactive and solution-orientedservice for our Wholesale business.
Vuole candidarsi?
Si assicuri che il suo CV sia aggiornato, poi legga attentamente le specifiche del lavoro prima di procedere.
Reportingto the
Italy Wholesale Commercial Director
, the role combines teamleadership with hands-on operational responsibility across order management,shipments, deliveries, customer requests and issue resolution.
Proven experience in
B2BCustomer Service
, ideally within fashion, apparel, retail or consumergoods.
Previous experience leading orcoordinating a team.
Solid knowledge of
Wholesaleprocesses
, order management and delivery flows.




Strong cross-functionalcollaboration and stakeholder management skills.
Excellent organizational,analytical and problem-solving abilities.
Proactive, autonomous andresults-oriented approach.
Good knowledge of
Excel
and ERP/business management systems.
AS400 experience is a plus.
xysqume
Italianand English proficiency.
If you arean experienced Customer Service professional looking for a role combining
teamleadership, operational ownership and continuous improvement
, we would loveto hear from you.
#J-*****-Ljbffr

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