Customer Care Process & Enablement Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8dxbib

Medtronic in Italy seeks a Day-to-Day Customer Service specialist who blends frontline support with structured process improvements.
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You will handle inquiries, incidents and escalations across channels, documenting actions and ensuring timely follow-up to keep customers informed.
The role emphasizes data-driven problem solving, knowledge management and adoption of digital tools, including xysqume Excel dashboards and AI-assisted workflows, while collaborating with global teams to deliver a reliable,
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8dxbib