Customer Success Manager
Pubblicato il 13-10-2026 - Extreme Engineering Solutions in Verona
Extreme Engineering Solutions (X-ES) is seeking an experienced and detail-oriented Account Management Professional to support our new and existing clients. In this role, team members will focus on managing quotations, processing orders, and general pre- and post-sale support, including managing a high volume of complex transactions and contractual commitments within an assigned territory. Project management responsibilities will also be part of the role, ensuring a timely and successful delivery to meet our clients’ needs.
Duties And Responsibilities
Interface with clients and various internal teams to help build and maintain client relationships and clients’ perception of X-ES. This position also holds the responsibility of ensuring clients are kept up to date on pertinent information regarding company policies and product status.
Specific Responsibilities Include
- Author sales quotations while working with Regional Sales Managers and cross-functional teams to determine optimal product selection, pricing, and lead time.
- Review, enter,
and manage client sales orders and change orders through shipment, including communicating and driving contractual requirement resolution directly with clients.
- Communicate, coordinate, and track schedules with cross-functional teams to ensure sales orders are fulfilled in accordance with contractual commitments and client expectations.
- Develop strong relationships with key client contacts and working knowledge of client procurement policies and procedures.
Required Qualifications
- Bachelor's degree in Business or related field, or Associate's degree with two years of relevant professional office environment work
- Strong risk/situational-based critical thinking.
- Ability to work efficiently in a self-directed environment with minimal supervision, effectively managing shifting priorities and adapting to changing demands.
- A high level of organization with strong attention to detail.
- Advanced computer skills with experienc