Sales Manager

13 ott - Lombardia
DOLCE&GABBANA

About Us
Dolce&Gabbana; is a leading company in the Luxury sector, designing, developing, producing and distributing high-end fashion, leather goods, footwear, jewelry, watches, Beauty and Lifestyle products. The Group operates internationally with a strong focus on innovation, craftsmanship excellence and people development.
Sales Manager (m/f/d)
Location: Milan, Montenapoleone
About Us
Dolce&Gabbana; is a leading company in the Luxury sector, designing, developing, producing and distributing high-end fashion, leather goods, footwear, jewelry, watches, Beauty and Lifestyle products. The Group operates internationally with a strong focus on innovation, craftsmanship excellence and people development.
Job Description
The selected candidate will join our boutique in Montenapoleone, serving a sophisticated and international clientele.
The Sales Manager will be responsible for driving sales performance, developing client relationships, coaching the team and ensuring an exceptional client experience in line with brand standards.
Key Responsibilities




- Achieve boutique sales targets and drive commercial performance.
- Develop and maintain strong relationships with local and international clients through CRM and clienteling.
- Lead, motivate and coach the sales team, supporting individual and team performance.
- Monitor KPIs and identify opportunities to improve business results.
- Ensure excellent Client Ceremony, product knowledge and brand representation.
- Support daily boutique operations, including Visual Merchandising and stock management.

Requirements
- 5+ years of experience in luxury retail, including experience in a leadership role.
- Strong passion for luxury and customer service.
- Fluency in Italian and English; additional languages are a plus.
- Strong knowledge of CRM, Client Ceremony and luxury retail standards.
- Excellent leadership, communication and commercial skills.

Offer
Contract type: Permanent Contract
Working hours: Full-time
Work mode: On-site
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