Global Manager – Service Processes
Pubblicato il 13-10-2026 - ABB in Roma
Questa posizione è in ABB
Il processo di selezione sarà interamente gestito ABB.
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At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.
This Position reports to:
Service Business Process Manager
Your role and responsibilities
We are looking for a senior leader to join ABB Robotics’ Lifecycle Service platform as Global Manager – Service Processes & Tools. In this role, you will lead a global team of Process Owners and Process Experts to harmonize, standardize, and continuously improve service and lifecycle management processes aligned with the company strategy. As part of the Lifecycle Service Platform Management Team, you will play a key role in shaping the future operating models ensuring scalable, efficient, and customer-centric service processes across the organization.
At ABB Robotics Lifecycle Service Platform, you will have the opportunity to drive global impact by shaping how we deliver the whole end-to-end service excellence. You will work with diverse teams across the world, influence key decisions, and contribute to a future-ready, customer-focused service organization.
This role is open to candidates across Europe. Near an ABB Robotics location is preferred, although our primary focus is on finding the right person with