Senior Housekeeping Supervisor

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8e49gm

At W Rome, we don't just create clean rooms, we create unforgettable experiences.
As a Senior Housekeeping Supervisor , you are a key operational leader within the Housekeeping department, ensuring not only impeccable presentation standards but also the smooth coordination of room inventory, guest readiness, and daily hotel operations.
You will act as the main connection between Housekeeping, Front Office, Engineering and Laundry, balancing luxury service standards with operational efficiency. In addition to conducting inspections and leading the housekeeping team, you will play a critical role in managing room statuses through OPERA, monitoring room discrepancies, coordinating room readiness with Front Office, and driving room assignment changes throughout the day to maximize guest satisfaction and operational flow.
You will inspire and develop your team while serving as a role model for excellence, accountability, and service recovery.
WHAT YOU'LL DO
Lead daily housekeeping operations, ensuring guest rooms, public areas,



and back-of-house areas consistently meet W and Marriott luxury standards. Conduct detailed inspections of guestrooms, suites, corridors, and public spaces, ensuring flawless presentation and maintenance standards. Manage daily room inventory and room status updates through OPERA PMS . Monitor room discrepancies and coordinate resolution efforts with Front Office and Engineering. Review room queues, prioritize cleaning activities, and manage room readiness to support arrivals, VIPs, early check-ins, and special requests. Coordinate room assignment changes throughout the day to optimize hotel operations and guest experience. Serve as the primary operational liaison between Housekeeping and Front Office regarding room availability, clean rooms, out-of-order rooms, priority departures, and arrivals. Support the Director of Style and Style Manager in workload distribution, manpower planning, and daily operational decision-making. Ensure accurate commu

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8e49gm