Lead Cloud Technical Architect
Pubblicato il 13-10-2026 - Ptc in Milano
Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.
Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
PTC is seeking a highly experienced SO&S; PLM Lead Technical Architect to lead a team of technical architects responsible for ensuring the performance, scalability, governance, and operational excellence of PTC's cloud-hosted PLM solutions. This role combines deep technical expertise in Windchill and cloud technologies with strong people leadership capabilities.
You will lead a team that partners with customers, Service Management, Technical Support, R&D;, Cloud Operations, and Application teams to optimize customer environments,
drive adoption of best practices, improve system health, and deliver technical advisory services across the PTC Cloud portfolio.
As a manager, you will be accountable for team performance, employee development, operational delivery, resource planning, and continuous improvement initiatives while supporting strategic customer engagements.
Key Responsibilities
People Leadership & Team Management
• Lead, coach, and develop a 3-member team of PLM Technical Architects across EMEA.
• Conduct performance management, career development planning, and succession planning activities.
• Drive employee engagement and foster a collaborative, high-performance culture.
• Manage resource allocation, workload balancing, and project prioritization.
• Recruit, onboard, and mentor new team members.
• Establish operational goals and performance metrics for the team.
Technical Architecture & Advisory
• Provi