Lead Service Delivery Consultant

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8ebqj0

Overview

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In this role you act as the primary client contact for production support, driving effective relationship management and delivering frontline, end-to-end SimCorp Dimension solutions. You will resolve issues, configure and enhance applications, and translate client needs into product improvements, fostering knowledge sharing and training. You contribute to client satisfaction and automation through best-practice delivery while collaborating with cross-functional teams across the region.
Retribuzione / Benefits
- Flexible working hours and hybrid model
- Health insurance and pension plan
- 13th and 14th-month pay
- Buoni pasto (8,50 EUR per working day)
- Professional training and courses
- International environment

Responsabilità
- Serve as the main client contact for production support and relationship management
- Provide live problem resolution for SimCorp Dimension and system operations




- Maintain and enhance application configurations and handle daily operational requests
- Assess client requirements for complex system enhancements and relay to product management
- Collaborate with SimCorp colleagues and clients to prioritize and implement best-practice solutions
- Implement additional functionality in SimCorp Dimension for existing customers
- Share knowledge and ensure efficient client solutions through internal collaboration
- Conduct training and develop new training to optimize software usage
- Contribute to policy, practices, and procedures and influence strategic direction
- Work on the EMEA shift with occasional extended hours, weekends, or holidays

Requisiti fondamentali
- Educational background in finance or economics
- Know-how in Front Office, Back Office, Accounting processes, or Financial Transaction Workflows
- Experience with SimCorp Dimension solutions
- Minimum 8 years' experience in asset management, ins

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8ebqj0