Service Engineer Jobs in Milan, Italy
Pubblicato il 13-10-2026 - Jekson Vision in Milano
- Onsite Customer visit for Installation & Support to resolve all technical issues - Coordination with technical/software team for removing “Bugs” - Coordination with sales and coordination team for all supply issues - Resolve all the technical & non technical issue onsite. - Provide solution to software/hardware issue in consultation with Software / Embedded / CCD team - Discussion with customer and resolve all issues - Preparation of Service Reports and Issue wise MOM - Completion of RMA in coordination with CCD, Sales & Dispatch for proper handling of returnable and non-returnable material - Regular training program at customer end in order to educate regarding Jekson Vision System and maintaining proper documentation for the same and its efficient storage - Maintain a complete pre-installation checklist and checklist of all the installation done at customer place and to provide the copy of the same to Sales & CCD - Synchronize the same to be used as reference - For all out of warrantee systems plan for AMC,
in consultation with sales team - Regular Audit at Customer end to check the working status and to provide suggestion for up-gradation if required
Educational Qualification
- Diploma / B.E / B.Tech (Electrical / Electronics / Mechanical)
Preferred Candidate Profile
- Service & trouble shooting of embedded systems - Service & troubleshoot for pharma machinery (Primary / Secondary packaging) - Service & troubleshoot for pharma process machinery - Integration of system of PLC or Non-PLC base machines - Ability to travel across the World
Preferred Field Experience
- Emerging Technology - Automation - Pharma Machinery - People Management - Negotiation - Relationship - Analytical and problem solving - Good oral and written communication - Time Management - Ethical behavior - Adapting to change in work environment - Stay abreast with technical knowledge - Problem solving - Preserve the confidentiality of sensitive information
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