Clinical Success Manager, EMEA
Pubblicato il 14-10-2026 - Radformation in Montà
About Radformation Radformation specializes in Radiation Oncology workflow automation. Our solutions save clinics time, eliminate planning errors, and enable the design of optimal treatments for patients.
Our software focuses on three key areas: Time savings through automation Error reduction through automated systems Increased quality care through advanced algorithms and workflows We are a fully remote, mission-driven team united by a shared goal: to reduce cancer's global impact and help save more of the 10 million lives it claims each year. Every line of code, every product release, and every conversation with our customers brings us closer to ensuring no patient's treatment quality depends on where they live. We are looking for a highly motivated individual who has a passion for treatment planning and enjoys an engaging work day.
The Clinical Success
Manager will bring their upbeat personality to this role to give presentations to clinics, solve problems on the fly with customers, and proactively reach out to clinics to check in and hear feedback.
The Clinical Success
Manager will help mentor clinics as they join the Radformation community to assist them in establishing the most efficient workflow and an increase in clinical safety. This role is ideal for someone looking to take their treatment planning skills to the next level and expand their clinical skill set. As the Clinical Success Manager, you will develop relationships with clinics and incorporate feedback into creating clinics' dream products. With your clinical background, you will have the ability to teach and improve efficiency in Radiation Oncology clinics throughout the EMEA region. Demo, install, and train clinics on Radformation's suite of automation tools Work with clinics to understand their issues and provide a solution independently and/or with the help of the programming team Work with the EMEA sales team to demonstrate software to prospective customers and provide training to newly installed clinics Proactively check in with current customers to hear feedback and share new features Host webinars to answer clinics' questions and highlight features Develop training materials to distribute to clinics Collaborate with clinics on research projects and recruit reference sites with the EMEA sales team Attend congresses and on-site meetings to demonstrate the software and meet with clinicians Required Experience Minimum 2 years experience of clinical treatment planning Fluent in English, both written and spoken Fluent in Italian and/or German, both written and spoken Preferred Experience ~5 years experience of clinical treatment planning ~ Teaching experience in treatment planning ~ Customer success experience ~ Fluent in French or Spanish Passionate about helping other clinics and creating an impact in their workflow Enthusiastic about learning new technologies and sharing them with the healthcare community Thrives with a busy schedule and constant learning environment Excels at multi-tasking and managing multiple projects simultaneously Enjoys listening to clinics' needs and developing relationships with clinical leaders Master of treatment planning and radiation oncology clinical workflow Benefits &
• Perks — What Makes Us RAD We offer competitive compensation, benefits, and the opportunity to make an impact in the fight against cancer. For US teammates (via TriNet):Health &
• Wellness Multiple high-quality medical plan options with substantial employer contributions toward premiums, often covering the full cost depending on the plan selected Health coverage starting on day one Short-term and long-term disability and supplementary life insurance Financial &
• Professional Growth ~401(k) with employer match vested immediately ~ Annual reimbursement for professional memberships ~ Conference attendance and continued learning opportunities Self-managed PTO and 10 paid holidays Monthly internet stipend Company-issued laptop and one-time home office setup stipend Fully remote work environment with virtual events and yearly retreats,
because we like to have fun while doing work that matters At Radformation, we want every team member to feel supported, no matter where they live. For teammates outside the US, we provide benefits that align with local laws and standards, working with our Employer of Record (EOR) partners to ensure fairness and equity. This means your benefits package will be locally compliant, competitive, and designed to support your health, financial security, and work-life balance. All legitimate communication from Radformation will come from an @ email address. AI &
• Hiring Integrity At Radformation we believe AI can be an incredible tool for innovation, but our hiring process is all about getting to know you, your skills, experience, and unique approach to problem solving. We ask that all interviews and assessments be completed without tools that generate answers in real time. Using such tools during the process may affect your candidacy. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. The figures above are good-faith base salary reference ranges for Italy, Germany, Portugal, Spain, and Belgium shown in Euros and are not a single global range converted across locations. Actual base salary is determined by the country the role is based in and local market data for that country, the candidate's relevant experience and demonstrated skills, the level at which the role is filled, and internal equity with comparable employees.