CSM – Customer Success Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8ee2rt

Do you enjoy supporting sales teams and building strong, long-term relationships with customers?
Do you thrive in a dynamic environment where you can solve problems, collaborate across teams, and make a real impact?
Are you interested in joining a leading global software and cloud solutions provider helping organizations optimize technology and drive digital transformation?
Practical Information Location: Assago, Italy | Work Arrangement: Hybrid (3 days per week) | Visa Requirements: EU citizenship or valid work permit required | Language Requirements: Professional fluency in English and Italian
Role Introduction As our new Customer Success Delivery Manager,



you will help deliver an exceptional customer experience by maintaining regular contact with an assigned portfolio of existing customers. You will work closely with a collaborative team of Sales Operations Specialists to support customer needs, strengthen relationships, and ensure smooth operational processes across a diverse client base.
Key Responsibilities Proven sales ability and experience in upselling and cross-selling.
Analyze customer needs to define cross and up sell plans
Provide licensing support in collaboration with cross-functional teams to address customer needs
Work effectively with internal stakeholders, including

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8ee2rt