Omnichannel Content Activation Lead

14 ott - Lombardia
Novartis

Novartis in Lombardia, Italy seeks a Content Activation and Omnichannel Orchestration Manager to lead domain activities in Customer Excellence, ensuring content is activation-ready and orchestrated across field and digital channels for the TA/Disease Areas.
You will drive adoption of the ICE framework, optimize content tagging and MLR processes, and partner with brand teams to translate journeys into omnichannel strategies using SFMC, Oncore, and iCVA.
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