Help Desk Consultant

14 ott - Reggio Emilia
Promedital

Promedital is seeking a Help Desk Consultant (Level I & II) to join our hybrid team in Reggio Emilia. You will provide technical support for our healthcare software solutions, guiding clients on usage, troubleshooting issues, and configuring settings.

Remote assistance will be available via phone, email, and ticketing system. Required are a technical IT diploma or degree, basic SQL knowledge with the ability to read/write simple queries, and strong communication skills.

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