14 ott - Napoli
Salesforce
The Senior Program Manager plays a meaningful role leading both large-scale, cross-functional initiatives as well as new product launches within our Customer Success organizationScopra di più su questo ruolo leggendo le informazioni qui sotto, quindi invii la sua candidatura per essere preso/a in considerazione.PMs are responsible for programs from beginning to end, ensuring cross team collaboration, flawless execution and effective communicationThey work closely with executives, strategy leaders, technology partners and many more to drive critical programs and activities across the companyPMs do this by understanding the business strategy, the customer experience necessary to realize the strategy, and the impact of the technology and process changes to our peopleDrives the strategic development of large scale, cross organizational programsUnderstands and contributes to the overarching business strategy; bridges the gap betweencross functional teams to realize the program visionBuilds cross functional relationships and proactively drives alignment across a diverse set of stakeholder groupsPartners with Experience teams to influence technology and process building that align to Customer Success strategiesCollaborate with Product Architects, Support Engineers and Success Managers to design Delivery models that best suit the customer experienceAbility to adapt communication style and content to necessary audiences ranging from executive leadership to cross functional working groupsDevelops program approach and leads the charge to successful deliveryDrives program plan and all related launch activities tied to the Product, Offer and/or Experience launch through our formal stage gate processPartner with Business Technology and other shared services teams to appropriately staff,
prioritize and capacity plan across all programs through the use of agile methodologiesLead weekly and/or daily team calls to drive program alignment as well as monthly Steerco calls to gain executive buy-inSuccessfully bridges the gap between strategy, capacity, content, technology, engineering, support delivery & global enablementAnticipates problems, identifies mitigation plans and escalates gaps with leadersFosters cross team collaboration and, as needed, leads the team through fearless decision makingDevelops and governs PMO best practices across the organizationDefine, implement and continuously improve the program launch process to increase efficiency, reduce risk and improve qualityServe as product owner to sprint planning processes for shared services teamsTrain and enable cross functional teams on program management disciplinesBenefitsMedical CareLife InsuranceRetirement SavingsEmployee Assistance ProgramsWith 9 standard holidays and four floating holidays, you get a total 13 paid days off each yearAnalytical thinker that is willing to make decisions xysqume cross functionally in a fast paced, dynamic environmentIdeal: Scrum master certification (CSM), PMI or PrMI certificationDemonstrate strong problem solving skills, process-driven mindset, and resourcefulnessFlexibility in shifting direction quickly when priorities change; excellent multi-taskingskillsOutstanding organizational, communication (verbal/presentation/written), and interpersonal skillsAbility to establish credibility and rapport with senior executives, technical and non-technical team members alikeProven experience working with global teams across multiple cultures, time zones, departments and functionsStrong understanding of Salesforce products, in how they connect to offer a comprehensive solution to our prospects and customersSelf starter; willing to dig in and get the job done with minimal guidance10+ years of Program Management and/or Product Launch experience in a highly matrixed environment#J-18808-Ljbffr
14 ott - Milano
Idro 2000
14 ott - Ciriè
Filippo
14 ott - Udine
Gruppo Danieli
14 ott - Nova milanese
New Age