12 ott - Lazio
Mediterra DataCenters
The Pre-Sales Engineer provides technical expertise to support the sales process, translating customer requirements into robust and competitive colocation solutions.
Working closely with Sales, Operations, and cross-functional teams, the Pre-Sales Engineer ensures proposed solutions are technically feasible, competitive, and aligned with platform standards and contribute to revenue growth and customer satisfaction.
KEY ACCOUNTABILITIES
Operational Leadership
Act as the technical authority for colocation solutions, ensuring all customer designs align with site standards, operational procedures, and long?term platform strategy.
Validate customer requirements against available and planned infrastructure regarding to power, cooling, space, and connectivity as well as pricing, capacity and delivery timelines.
Prepare solution designs (rack layouts, power configurations, cooling approaches, space utilisation models).
Ensure accurate documentation of assumptions, risks, and constraints during handover to delivery and operations.
Produce technical drawings and layouts using AutoCAD.
Establish documentation and handover material.
Partner with Sales to qualify opportunities and lead technical discovery with customers.
Produce technical content for bids, tenders, and proposals, ensuring clarity, competitiveness, and feasibility.
Support commercial positioning through technical differentiation, resilience, and lifecycle value.
Identify technical risks and contribute to mitigation strategies during the sales cycle.
Serve as a trusted technical advisor throughout the sales cycle, joining customer meetings, workshops, and site visits.
Act as the technical bridge between customers and internal teams (operations, engineering, network, project delivery).
Support senior commercial leaders in strategic customer engagements and negotiations.
Pricing, Capacity & Resource Input
Provide technical inputs to pricing models, CAPEX/OPEX assumptions, and margin analysis.
Support capacity planning for power, cooling, white space, and connectivity based on pipeline forecasts.
Identify operational and delivery resource needs for planned customer deployments.
Governance, Compliance & Risk
Ensure all proposed solutions comply with internal design standards, safety requirements, and regulatory obligations.
Support alignment with relevant industry frameworks and certifications (e.g. Tier concepts, ISO standards, security and resilience requirements).
Identify technical risks and constraints early on and support regular contract reviews by highlighting technical constraints, dependencies, and operational obligations.
Market Insight & Continuous Improvement
Monitor colocation market trends including power density evolution, sustainability expectations, and customer deployment models.
Capture customer and market feedback to inform future product development and standard solution offerings.
Contribute to continuous improvement of pre-sales tools, documentation, and standard design templates.
Support innovation initiatives related to energy efficiency, modularity, and scalable colocation solutions.
Work closely with internal teams including Operations, Finance, Corporate and Business Development, Customer Experience, Design & Construction, and others to ensure seamless customer engagement and service delivery.
Support coordination of post?sales handovers and contract fulfillment.
Foster open communication and teamwork between local and central teams.
REQUIREMENTS
Bachelor's degree in Engineering, Telecommunications, Computer Science, or a related field; advanced qualification is a plus.
Minimum 5-8 years of experience in technical pre?sales, sales engineering, or solutions engineering in (colocation) datacenters, telecom, cloud or digital infrastructure.
Strong written and verbal communication skills in English, Spanish and Italian, additional languages like French are an advantage.
Ability to design and use AutoCAD
Ability to interpret customer requirements across electrical, mechanical and infrastructure domains.
Strong understanding of colocation infrastructure: power, cooling, space, redundancy, connectivity, and operational constraints.
Experience supporting enterprise, cloud, or systems integrator customers and complex sales cycles.
Knowledge of compliance frameworks, uptime/resilience concepts, and SLA-driven operations.
Ability to communicate complex concepts clearly to technical and non?technical audiences.
Collaborative mindset, active listening, sound judgment, and sense of humor.
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