Field Service Engineer (m/f/d)

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8em9pk

h3Overview /h3pBruker is enabling scientists and engineers to make breakthrough post-genomic discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in post-genomic life science molecular and cell biology research, in applied and biopharma applications, in microscopy and nanoanalysis, as well as in industrial and cleantech research, and next-gen semiconductor metrology in support of AI. Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics. /ppFor more information, please visit /ppbThe position of the Field Service Engineer (m/f/d) is home office based, preferably around Milano. /b Good travel connections, as well for international travel will be important. /ppThis function is to provide expert hands‑on technical expertise in all aspects of installation, commissioning, basic customer training, maintenance, fault‑finding and customer support in respect of the company’s products. /ppThe primary objective is to be an efficient and effective member of the Customer Service team in delivering highly competent,



effective and focused solution support to the customer base to achieve maximum customer satisfaction and to further the professional image of the Company. /ph3Responsibilities /h3ulliFamiliarization with specific instrumentation prior to installation from issued documentation and/or participation in the final testing process in the factory /liliLiaise with customers and colleagues in the site planning process prior to installation /liliInspect, install, set up, test and achieve specifications of systems and accessories at customers’ sites, and deliver basic operator training /liliCarry out breakdown and planned maintenance at customers’ sites /liliProvide technical, software and application related support and assistance to customers and to colleagues, either directly or by remote diagnosis /liliCarry out procedures necessary to validate systems to certifiable standards /liliProvide technical input to the sales team in non-routine sales cases /liliFrequent travel within Italy is an essential part of the job. Travel to customer sites abroad can occur, especially within Europe. /li /ulh3Qualifications /h3ulliQualification in Electronic Engineering, Biology or Biotechnology or Bio-Chemistry or similar level of knowledge and skill gained by practical experience in the Mass Spectrometry field is a clear advantage.



/liliSolid technical or scientific background gained in industry or academia with proven ability of continuous learning in a rapidly advancing technological area /liliExperience in Field service work and ability to build relationships through inspiring trust and confidence /liliCurrent driving license valid in Italy /liliNo visa restriction preventing travel in the USA or EU /liliGood computer literacy, including familiarity with data system hardware and industry standard operating systems. /liliSelf-motivation and ability to work in an individual role, yet a Team Player to work towards common goals /liliAbility to communicate effectively at all levels with good spoken and written English and Italian. /li /ulpActivities will primarily involve microbiology and diagnostic products manufactured or represented by the Company. Additional responsibilities may include developing specialist expertise in specific products, technologies, or product ranges, drawing on acquired skills and experience. Accurate record keeping and the timely submission of documentation are essential requirements of the role. /ppThe position is primarily based in Italy; however, significant travel may be required to provide field service support at customer sites abroad and at the factory. /ppReporting to the Regional Service Manager, the successful candidate will receive guidance, support, and agreed objectives. Day-to-day priorities will be coordinated by the Service Manager and the Helpdesk team. /ppWe offer direct hiring with an indicative gross annual salary range between €40,000 and €50,000, defined in compliance with transparency criteria and based on the candidate’s experience and level of skills acquired. /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8em9pk