Global Head of CRM & Customer Strategy — Flexible Hours

Pubblicato il 14-10-2026 · Otb · Breganze

OTB is seeking a Head of CRM & Customer Strategy to define and lead global customer strategy, driving acquisition, engagement, retention and loyalty across all channels.
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Reporting to the Global Retail Excellence Director, the role translates customer insights into business actions and ensures a consistent customer experience throughout the journey. xysqume

The role provides strategic leadership across Customer Insights, Digital CRM Campaigns, Customer Engagement and Client Service, partnering with

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