Logistics Quality Analyst: Customer Complaint Resolution

14 ott - Milano
Jd.Com

JD Logistics, part of , Inc., seeks a dedicated professional to improve logistics quality through effective customer complaint resolution.
Le seguenti informazioni hanno lo scopo di fornire ai potenziali candidati una migliore comprensione dei requisiti per questo ruolo.
You will analyze feedback, identify root causes, and implement corrective actions to enhance service delivery and customer satisfaction. xjncmbx

Based in Milan, the role collaborates with warehouses, transportation partners and customer service teams to reduce delays and protect service levels in a fast-paced, data-driven environment.

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