14 ott - Italia
Mercier Consultancy Group
Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading global brands. We take pride in facilitating life-changing career opportunities, specializing in high-demand roles such as our current Italian Speaking Automotive Experts position in Greece.
Tutte le competenze, le qualifiche e l'esperienza necessarie per un candidato di successo sono elencate nella seguente descrizione.
Job Overview
We are seeking passionate professionals to join our prestigious client in the automotive sector, providing high-level support to Italian-speaking customers. This unique role represents one of the most exciting Italian-speaking jobs currently available, offering the chance to combine your technical interest in the automotive industry with a transformative experience working remotely from the beautiful Mediterranean landscape of Greece.
Key Responsibilities
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- Act as a primary point of contact for automotive inquiries, providing expert assistance to customers in Italy.
- Manage technical and product-related questions regarding modern vehicle features, EV technology, and connectivity.
- Maintain high levels of customer satisfaction by delivering tailored, professional automotive solutions.
- Document all interactions accurately within our CRM to ensure seamless service tracking and improvement.
- Collaborate with international teams to stay updated on the latest automotive product launches and service updates.
- Ensure all service-level agreements are met while maintaining the premium standards of the automotive brand.
Requirements
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- Native or fluent Italian (spoken and written).
- Genuine interest in the automotive industry and vehicle technologies.
- Strong communication skills and a customer-centric mindset.
- Ability to work effectively in a remote environment within Greece.
- Previous experience in technical support or customer service is considered a strong advantage.
What We Offer
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- Comp
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