14 ott - Milano
Mettler Toledo International
About Mettler Toledo
METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D;, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.
Our Opening and Your Responsibilities
METTLER TOLEDO Italy Service Area, based in Milan, is looking for:
Service Scheduling & Dispatching Specialist
The METTLER TOLEDO Service Team knows how to satisfy business needs by getting the best from instrumentation and equipment. The customer takes advantage of the experience, skills and thorough know-how of our far-reaching team of thousands of dedicated service specialists all around the world and, much more importantly, in his/her immediate vicinity. Our service offering ensures optimal equipment uptime, performance, compliance and the expertise necessary to maximize the investment of the customer.
The candidate will be placed in the Scheduling & Dispatching team, which is responsible for ensuring the correct scheduling of technician interventions on the territory, in accordance with customer and colleague requirements.
The main activities are:
* Scheduling technician interventions, based on customer priorities, workload and availability of materials required for the intervention, maximising efficiency
* Contacting customers to schedule interventions and for possible changes
* Assist technicians remotely, obtaining information necessary to fulfil customer requests and close the order
What You Need to Succeed
* High School Diploma or Bachelor's/Master's degree
* Professional experience in the field of intervention planning/technical team management
* Knowledge of English appreciated
* Good knowledge of MS Office applications
* Customer orientation, team spirit, resourcefulness, problem solving
Our Offer t
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