Customer Support Specialist with Italian and English

14 ott - Bari
Altro

We are currently hiring Italian-speaking Customer Support Advisors for a leading international technology company based in Lisbon, Portugal. This is a great opportunity for candidates currently living in Italy who are interested in relocating to Portugal while working remotely from within the country. Lisbon, Portugal (remote within Portugal) What We Offer * Competitive salary package * €7.63/day meal allowance * Health insurance from Day 1 * Remote work based in Portugal * Relocation support package * Optional shared accommodation support for up to 12 months for international candidates (details discussed during interview process) * Optional free Portuguese classes and other activities around Lisbon Responsibilities * Provide support to customers via phone, email,



and chat * Assist users with product-related questions and technical issues * Deliver high-quality customer service with empathy and professionalism * Troubleshoot problems and find effective solutions * Maintain accurate records of customer interactions Requirements * Fluency in Italian and good English level * Strong communication and problem-solving skills * Customer-oriented mindset * Tech-savvy and comfortable learning new systems * Previous customer service experience is a plus Schedule * Monday to Saturday (rotational shifts) or Monday to Friday * 08:00 – 19:00 * 2 days off per week (Sunday + 1 rotational day) Schedules may vary depending on project available.

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