Customer Service Engineer
Pubblicato il 14-10-2026 - Kla in Agrate Brianza
To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.
Group/DivisionThe KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support. Our services organization maximizes the value of our customers' KLA assets – with highly trained service and product support engineers providing installation services and 24/7 technical support and parts delivery through our extensive supply chain network.
What You'll DoIn this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.
We are looking for a Customer Support Engineer to support our customers with current and future tools installed at the customer site. Knowledge of mask inspection tools is highly desirable, and experienced internal candidates are preferred. We will consider new graduates provided they demonstrate a strong hands‑on competence and a desire to succeed.
YOUR MAJOR RESPONSIBILITIES
- Successful applicants will be formally trained at one of our award‑winning training centers.
- Domestic and international travel is required on a regular basis.
- Responsible for customer service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex capital equipment at customer sites.
- Be the face of our company, ensuring customer satisfaction with our service and maintaining the operational quality of system equipment.
- Coordinates actions with customers to minimize down time.
- Provides assistance to Installation Engineers in resolving problems.
WHAT YOU WILL BRIN