Sales Associate

15 ott - Portofino
Lvmh

Sales Associate (fixed-term contract) - PortofinoWe are looking for a Sales Associate to join our Portofino boutique team, support the achievement of sales objectives, build strong relationships with clients, and promote the Emilio Pucci brand.
Job responsibilitiesSales and customer service
- Manage to achieve sales goals set by the Store Manager
- Contribute to a "top level" customer service, in all aspects, to meet effectively any request of clientele
- Collect, gather and analyse CRM data to leverage the existing client database
- Develop retail excellence behaviours such as personal relationships with customers, individual follow-up of the clientele, after-sales quality issues, selling ceremony…

Visual Merchandising and Image
- Contribute to display set-up for windows and interiors, following and executing meeting guidelines communicated by Visual Merchandising Manager
- Respect carefully the behaviours expected in the Store in terms of dress code, standing, customer approach, selling ceremony

Promotion and product knowledge




- Support the promotion campaigns in the store (special events, Press presentations, …) to develop the brand, the store and the collections on a local level
- Maintain an excellent knowledge of the products and collections by taking part to special trainings organised by the Store Management and the Buying department
- Develop a very good knowledge of the Luxury market and competitors

Organization and stock
- Contribute to controlling and managing the stock, respecting the guidelines of the Maison
- Perform all requested tasks related to daily Store’s operations (petty cash, bank accounting, opening and closing financial procedures, small maintenance, etc.) together with the Store Manager

ProfileRequirements
- At least 1-2 years of selling experience in Luxury/Fashion industry
- Selling experience in RTW and accessories
- Excellent selling and communication skills
- Permanent care to details and result-oriented
- Positive attitude and

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